It bothers me that I've never been able to call my landlord.
ID handles everything.
I give him my rent half.
If something happens, I tell ID.
If I need new something, I tell ID.
I can't just say, "Hey, my ceiling crashed down in my closet! I'll call my landlord!"
No.
I have to wait until morning and tell ID so that he can call the landlord.

Until today, I didn't even know my landlord's last name.